ISO 17025 for Laboratory Quality Management and Assurance
Course Overview:
ISO/IEC 17025:2017 specifies the requirements for the competence, impartiality and consistent operation of
laboratories. This course will equip participants with the competence to plan the implementation of
ISO/IEC 17025:2017 within a test or calibration laboratory and develop a laboratory management system that
meets the requirements of the standard.
This course provides a comprehensive understanding of the requirements of ISO/IEC 17025:2017. In this course,
the participants will be able to establish their management systems and perform their laboratory activities in
compliance with the new standard.
Objective:
On successful completion of the course participants will be able to:
x Acquire knowledge regarding the relevant ISO/IEC 17025:2017 requirements for measurement
traceability, assurance and uncertainty
x Learn terminology used in ISO/IEC 17025 as it relates to measurement traceability, uncertainty and
assurance
x Understand how to interpret the requirements of ISO/IEC 17025
x Learn how to establish and demonstrate metrological traceability
x Acquire an approach for evaluating uncertainty components and evaluating/estimating measurement
uncertainty
x Gain an understanding about the interrelationship between measurement traceability, measurement
assurance and measurement uncertainty Understands how each individual step contributes to the
measurement uncertainty of the analytical result.
x Learn the benefits of accreditation and the role of accreditation bodies
x Gain insight into the validation and quality assurance of chemical methods of analysis as well as the
traceability and measurement uncertainty of analytical results.
x Analyze and explain how typical steps in a chemical analysis, such as sampling sample preparation,
instrumental analysis and reporting contribute to uncertainty in the final result
x Explain important routines in a modern accredited analysis laboratory
How should attend
Chemists, Chemical Tester, Physical analyst and Lab. technicians
Course duration: 3 days
Course Outlines:
Day 1
Pretest
Introduction
1. Scope
2. Normative references
3. Terms and definitions
4. General requirements
4.1 Impartiality
4.2 Confidentiality
Day 2
5. Structural requirements
6. Resource requirements
6.1 General
6.2 Personnel
6.3 Facilities and environmental conditions
6.4 Equipment
6.5 Metrological traceability
6.6 Externally provided products and services
7. Process requirements
7.1 Review of requests, tenders and contracts
7.2 Selection, verification and validation of methods
7.2.1 Selection and verification of methods
7.2.2 Validation of methods
7.3 Sampling
7.4 Handling of test or calibration items
7.5 Technical records.
7.6 Evaluation of measurement uncertainty
7.7 Ensuring the validity of results
7.8 Reporting of results
7.8.1 General
7.8.2 Common requirements for reports (test, calibration or sampling)
7.8.3 Specific requirements for test reports
7.8.4 Specific requirements for calibration certificates
7.8.5 Reporting sampling — specific requirem
7.8.8 Amendments to reports
7.9 Complaints
7.10 Nonconforming work
7.11 Control of data and information management
Day 3
8 Management system requirements
8.1 Options
8.1.1 General
8.1.2 Option A
8.1.3 Option B
8.2 Management system documentation (Option A)
8.3 Control of management system documents (Option A)
8.4 Control of records (Option A)
8.5 Actions to address risks and opportunities (Option A)
8.6 Improvement (Option A)
8.8 Corrective actions (Option A)
8.8 Internal audits (Option A)
8.9 Management reviews (Option A)
Course related Standard: ISO 17025:2017